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Hundreds of gorgeous products!
Wholesale Agreement
WHOLESALE TERMS AS OF JANUARY 2013
All wholesale orders are subject to the terms and conditions stated below:
WELCOME:
This business is truly handmade in every way. All products are made from scratch, by hand, by me (Mrs Peterson) with an occasional glazing hand from Mr Peterson! I am a one woman show and operate from my small mountain studio in the Blue Mountains, NSW. I love what I do and am passionate about customer service. Please read through these terms carefully so you understand more about the products you are stocking and the manner in which they are created.
UNDERSTANDING THE CERAMIC PROCESS:
I make these products from various grades of fine porcelain. From start to finish, each piece starts out as a lump of wet clay and has been carefully held through over 9 different processes to become a finished piece. This process includes long drying cycles and 2 firings up to 1300 degrees C. It can take weeks to make enough stock to fill an entire kiln, so know that each piece has been LOVED, long before it hits the shelves!
There will always be variations with the end result such as slight colour variations and sometimes size and shape variations. This is what we love about handmade ceramics. Each piece is completely unique and has it’s own personality.
ORDERING:
This site has been set up to enable easy access to products that are ready to ship. Please remember that it is a live inventory, and people are purchasing from the site at any given time. What you saw yesterday, may not be here today. All items in this shop are finished and ready to ship so there are no wait times. For good business practise, do not sell anything that you do not have in stock! These products can take a long time to make and some of the products are one-off items. Avoid disappointing your customers and only sell what you have in stock!
Once you check out and complete payment, your package will be shipped within 1-2 working days. Check the shop news for holiday or special shipping times in case there are any. Mrs Peterson Pottery offers $10.50 flat rate shipping to Australia. and $38 flatmate shipping to all other countries. All prices are in AU. Minimum orders are set at $250. You are receiving a quality, affordable product that is half the RRP, the minimum order needs to be met to receive this discount. At this stage, Mrs Peterson Pottery accepts wholesale orders from ‘Bricks and Mortar’ shops only, and only one stockist per area.
Accounts that have not been active for 6 months or more may be de-activated to allow other stockists in the area. If you wish to continue to stock Mrs Peterson Pottery but have not placed an order in a while please get in contact.
The product range is predominantly Jewellery with some homewares sprinkled in for good measure. I have a small kiln and larger pieces are difficult to produce. If you are only interested in Homewares or wish to stock one product in particular, please let me know so i can accommodate without compromising stock levels for other retailers.
BRANDING AND PACKAGING:
Mrs Peterson Pottery is a recognized brand. It is a condition of wholesale that the name Mrs Peterson Pottery be displayed with the goods. Your shop will be added to the website under the SHOP section so customers can find you. Concealing the brand identity or trading it under another brand name is not ok! Altering or adjusting the products in any way is not ok. Mrs Peterson Pottery reserves the right to refuse wholesale orders if brand representation is not upheld.
PHOTOS:
If you are wanting to retail these product online, you are welcome to use the photos from my website but please understand I am not responsible for providing photos for your online stores. Selling the product is your responsibility. Taking, loading and resizing photos is time consuming and takes me away from making the actual products!
RETURNS AND BREAKAGES:
Please choose carefully. Once your order is paid and shipped there are no refunds or swaps for a simple change of mind.
If you wish to cancel an order you must contact Mrs Peterson immediately.
Your order will be packed and padded to ensure it reaches you in perfect condition. If for some reason any items arrive broken please contact me ASAP I will arrange a replacement. Failure to do so may result in a non-refund.
All products have been tested to ensure customers receive a quality long-lasting product. It is ceramic however, so if you drop it on the concrete... it may break! I am happy to replace any customer returns that are faulty, however broken or lost items that are not by fault of manufacture are not included. Common sense applies here. If you sleep in your earrings... they may not look the same when you wake up... you get the drift! For more info see the 'PORCELAIN CARE' page of the website or for further questions please contact:
Brianna Peterson Ph: 0431991091
All wholesale orders are subject to the terms and conditions stated below:
WELCOME:
This business is truly handmade in every way. All products are made from scratch, by hand, by me (Mrs Peterson) with an occasional glazing hand from Mr Peterson! I am a one woman show and operate from my small mountain studio in the Blue Mountains, NSW. I love what I do and am passionate about customer service. Please read through these terms carefully so you understand more about the products you are stocking and the manner in which they are created.
UNDERSTANDING THE CERAMIC PROCESS:
I make these products from various grades of fine porcelain. From start to finish, each piece starts out as a lump of wet clay and has been carefully held through over 9 different processes to become a finished piece. This process includes long drying cycles and 2 firings up to 1300 degrees C. It can take weeks to make enough stock to fill an entire kiln, so know that each piece has been LOVED, long before it hits the shelves!
There will always be variations with the end result such as slight colour variations and sometimes size and shape variations. This is what we love about handmade ceramics. Each piece is completely unique and has it’s own personality.
ORDERING:
This site has been set up to enable easy access to products that are ready to ship. Please remember that it is a live inventory, and people are purchasing from the site at any given time. What you saw yesterday, may not be here today. All items in this shop are finished and ready to ship so there are no wait times. For good business practise, do not sell anything that you do not have in stock! These products can take a long time to make and some of the products are one-off items. Avoid disappointing your customers and only sell what you have in stock!
Once you check out and complete payment, your package will be shipped within 1-2 working days. Check the shop news for holiday or special shipping times in case there are any. Mrs Peterson Pottery offers $10.50 flat rate shipping to Australia. and $38 flatmate shipping to all other countries. All prices are in AU. Minimum orders are set at $250. You are receiving a quality, affordable product that is half the RRP, the minimum order needs to be met to receive this discount. At this stage, Mrs Peterson Pottery accepts wholesale orders from ‘Bricks and Mortar’ shops only, and only one stockist per area.
Accounts that have not been active for 6 months or more may be de-activated to allow other stockists in the area. If you wish to continue to stock Mrs Peterson Pottery but have not placed an order in a while please get in contact.
The product range is predominantly Jewellery with some homewares sprinkled in for good measure. I have a small kiln and larger pieces are difficult to produce. If you are only interested in Homewares or wish to stock one product in particular, please let me know so i can accommodate without compromising stock levels for other retailers.
BRANDING AND PACKAGING:
Mrs Peterson Pottery is a recognized brand. It is a condition of wholesale that the name Mrs Peterson Pottery be displayed with the goods. Your shop will be added to the website under the SHOP section so customers can find you. Concealing the brand identity or trading it under another brand name is not ok! Altering or adjusting the products in any way is not ok. Mrs Peterson Pottery reserves the right to refuse wholesale orders if brand representation is not upheld.
PHOTOS:
If you are wanting to retail these product online, you are welcome to use the photos from my website but please understand I am not responsible for providing photos for your online stores. Selling the product is your responsibility. Taking, loading and resizing photos is time consuming and takes me away from making the actual products!
RETURNS AND BREAKAGES:
Please choose carefully. Once your order is paid and shipped there are no refunds or swaps for a simple change of mind.
If you wish to cancel an order you must contact Mrs Peterson immediately.
Your order will be packed and padded to ensure it reaches you in perfect condition. If for some reason any items arrive broken please contact me ASAP I will arrange a replacement. Failure to do so may result in a non-refund.
All products have been tested to ensure customers receive a quality long-lasting product. It is ceramic however, so if you drop it on the concrete... it may break! I am happy to replace any customer returns that are faulty, however broken or lost items that are not by fault of manufacture are not included. Common sense applies here. If you sleep in your earrings... they may not look the same when you wake up... you get the drift! For more info see the 'PORCELAIN CARE' page of the website or for further questions please contact:
Brianna Peterson Ph: 0431991091
Privacy Policy
Mrs Peterson Pottery respects your privacy. The information and details you provide us help us to process your orders efficiently and contact you should we need to inform you about your purchase. Your details are strictly confidential and are not shared with, or visable to anyone else.
We do not store credit card details or bank account details on file as Pay Pal process all orders, so rest assured that your information is safe and protected. If you wish to end your account with us, we will delete your information from our database.
If you have ANY questions about your account, please don't hesitate to contact Mrs Peterson directly:
M 0431991091
sales@mrspetersonpottery.com
Shipping Policy
Once you check out and complete payment, your package will be shipped within 1-2 working days. Check the shop news for holiday or special shipping times in case there are any.
Shipping rates in Australia are a flat rate $10.50 for all orders under $600. Orders over this amount receive free shipping Australia wide.
Orders are shipped via standard post with a tracking number. If you require express post, contact Mrs Peterson Pottery and this can be arranged, extra costs may be involved.
International customers receive a $20 flat rate shipping. All prices are in AU. International items are shipped via standard air mail with a tracking number. Items may take 4-14 business days depending on the country and holiday seasons.
Please choose carefully. Once your order is paid and shipped there are no refunds or swaps for a simple change of mind.
Your order will be packed and padded to ensure it reaches you in perfect condition. If for some reason any items arrive broken please contact me ASAP I will arrange a replacement. Failure to do so may result in a non-refund.